Scammers prey on grandparents’ love

AI technology makes these scams more realistic and convincing than ever.

What it is: Scammers impersonating a grandchild contact the grandparent to tell a story about a fake crisis they’re going through. They ask for urgent financial assistance to get their loved one out of danger or other trouble. (Note: It’s not always grandparents. Fraudsters may target anyone who fears for a loved one’s safety.)

How it works: There are endless variations of these scams. Regardless of the details of the “emergency,” the scam usually begins with the scammer finding details about the family online and then using this information in an email or call with an urgent request for bail money, lawyer fees, hospital expenses, etc. Once the money is sent, the grandparent finds out their loved one is alive and well — and the money is gone.

Getting smarter: These scams are getting worse. Now that thieves have access to artificial intelligence (AI) voice-cloning software, they really may sound just like the grandchild. It’s also easy to “spoof” a phone number so that the incoming caller ID looks legitimate. It’s very easy to be fooled.

Protect yourself:

• Verify the story before sending money.
• Be suspicious of urgent requests and late-night contact.
• Don’t be quick to act. Think the situation through and asked trusted family members or friends for help.

Find more tips, visit the Federal Trade Commission’s website to help avoid being scammed.