For Bill Pay Support please determine the nature of your inquiry and direct your question or issue to the appropriate area:

Questions or issues regarding payment processing:

Call us at 1-800-823-7555 or Email us at [email protected] - 24 hours a day, 7 days a week

Examples of payment issues:
• Proof of payment. If a merchant requires verification that a payment has been made.
• Stop payment requests.
• Any transaction that returns a confirmation indicating an unsuccessful status.

Note: To ensure the fastest response time and to avoid delays in processing please provide complete and detailed information when using the email option.
Required information for proof of payment is:
Payee Name
Amount
Date of transaction
Day time phone number

Questions or issues regarding technical use of Bill Pay or your account:

Call us at 1-800-823-7555 or Email us at [email protected] - 24 hours a day, 7 days a week

Examples of technical issues:
• Questionson how to use the Bill Pay system.
• Questions about Bill Pay terms and conditions such as service fee.
• Questions on how to close your Bill Pay account.